Sales Manager – Essex / Suffolk

THE ROLE: In line with the company objectives to generate new and develop existing customers, to maximise revenue opportunities within a designated area covering depots in Basildon, Harlow & Ipswich. To ensure retention and growth of the customer base through a structured management of the customer portfolio. To work with the groups depots and other sales personal within the company network. To take complete responsibility for the targeted sales activities within the defined patch, ensuring all current business opportunities and key accounts are developed to their maximum potential. Alongside the traditional account management responsibilities you will also seek out new business opportunities.

KEY RESPONSIBILITIES:

  • To identify the existing customer base and visit these customers on a regular basis
  • To identify potential new customers cultivate relationships and convert these to trading customers
  • Maintain close contact with key account portfolio customers
  • Ensure all customers within the region are serviced effectively to maximise hire and sales opportunities.
  • To monitor and negotiate prices to ensure the company remains competitive.
  • Monitor stock levels with Operations, to ensure the most efficient response to customers.
  • Respond to and resolve customer complaints ensuring a quick and amicable resolution is achieved.
  • Continually promote a customer service orientated culture within the region
  • Contribute ideas to the business development team and organisation.
  • Ensure consistent high quality of customer satisfaction

 

SKILLS & ATTRIBUTES:

  • Communications skills, ability to communicate both written and verbal, and express views to all clients across multi sectors and different levels of seniority.
  • Selling skills, excellent presentation skills on a personal, one to one and group level, negotiation skills, tact and diplomacy.
  • Strong industry knowledge of Plant & tool hire equipment.
  • Analytical skills, confidence with management information analysis and problem solving.
  • Good IT knowledge of PowerPoint, Excel, Word, Outlook.
  • Ability to identify and act on opportunities to grow client accounts.
  • Organisational skills – Planning, preparation and follow up
  • Highly self-motivated and conscientious.
  • Commercial awareness – A good focus and understanding of client procurement processes.
  • Disciplined time management
  • Honesty & Integrity
  • Team ethos
  • Results driven
  • Positive & outgoing
  • Customer Focused
  • Understands and works towards the bigger picture
  • Supports and drives change
  • Approachable & considerate
  • Energetic & enthusiastic

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

Hire Desk Controller – Newmarket Depot

FUNCTION To Provide a prompt & efficient service to customers both internal & external. To maximise all revenue opportunities. To administer all associated paperwork & deputise for Depot Manager as & when required.

Position Responsibilities

  • Deal with all telephone & face to face enquiries / orders from customers and provide accurate information as required.
  • Ensure accuracy of all paperwork and that procedures for Hire / Sales contracts, Purchase orders, Stock transfers, Asset administration, are adhered to.
  • Liaise with the workshop and drivers to ensure equipment required for hire is available.
  • Co-ordinate Drivers to ensure equipment is delivered and collected from customers on time and efficiently.
  • Maximise consumable sales opportunities at every opportunity.
  • Produce accurate and consistent reports as per requirements.
  • Ensure all deadlines are met in relation to reporting of information.
  • Work within the Health & Safety policy of the company to ensure safe working practises.
  • Ensure availability and utilisation of fleet, both within the depot and through cooperation with other NPH depots.

Key Performance Indicators

  • Profit against budget.
  • Revenue against budget.
  • Credits as a percentage of revenue.
  • Achieve deadlines.
  • Zero customer complaints.
  • On-going management appraisal.
  • Minimal administration errors.
  • Adherence to company procedures.
  • Work with and support the external Sales Managers.
  • Record new sales leads on a weekly basis.
  • Maintain close contact with key depot customers.
  • Ensure consistent high quality of customer satisfaction.

Desirable Attributes for NPH Hire Desk Controller

  • Honesty & Integrity.
  • Team ethos.
  • Positive & outgoing.
  • Strong communication skills, verbal & written.
  • Can-do approach.
  • Industry knowledge.
  • IT Literate.
  • Customer focused.
  • Strong planning and organisational skills.
  • Energetic & enthusiastic.
  • Disciplined time management.
  •  Previous industry experience would be beneficial but is not a prerequisite as full training will be offered to the successful candidate.

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

Mobile Plant Mechanic / Fitter Ipswich Depot

KEY RESPONSIBILITIES

  • Experience with diesel / petrol engines, hydraulic machinery and electrics.
  • Ensure job sheets, pre hire sheets and all associated paperwork are completed promptly and efficiently.
  • Ensure Health & Safety and Company procedures are met at all times.
  • Be reactive and punctual at all times.
  • Have the ability to work on own initiative and also as part of a team.

EXPERIENCE

  • CITB/NVQ qualification preferred but not essential.
  • Previous Plant/Tool Hire experience is essential.
  • Full UK driving licence.

Working hours will be basic 45 hours Monday to Friday but overtime may be required to meet business demands.

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

 

Plant Mechanic / Fitter – Cambridge Depot

KEY RESPONSIBILITIES

  • Experience with diesel / petrol engines, hydraulic machinery and electrics.
  • Ensure job sheets, pre hire sheets and all associated paperwork are completed promptly and efficiently.
  • Ensure Health & Safety and Company procedures are met at all times.
  • Be reactive and punctual at all times.
  • Have the ability to work on own initiative and also as part of a team.

EXPERIENCE

  • CITB/NVQ qualification preferred but not essential.
  • Previous Plant/Tool Hire experience is essential.
  • Full UK driving licence.

Working hours will be basic 45 hours Monday to Friday but overtime may be required to meet business demands.

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

Plant Mechanic / Fitter
Newmarket Depot

KEY RESPONSIBILITIES

  • Experience with diesel / petrol engines, hydraulic machinery and electrics.
  • Ensure job sheets, pre hire sheets and all associated paperwork are completed promptly and efficiently.
  • Ensure Health & Safety and Company procedures are met at all times.
  • Be reactive and punctual at all times.
  • Have the ability to work on own initiative and also as part of a team.

EXPERIENCE

  • CITB/NVQ qualification preferred but not essential.
  • Previous Plant/Tool Hire experience is essential
  • Full UK driving licence

Working hours will be basic 45 hours Monday to Friday but overtime may be required to meet business demands.

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

Depot General Assistant – Ipswich Depot

Key Responsibilities

  • Yard maintenance ensuring the yard operation runs smoothly & efficiently
  • Delivery & collection of light plant & tool hire equipment
  • Test & run small tools machines, carrying out predetermined safety & pre hire checks
  • Ensure all associated paperwork is completed promptly and efficiently.
  • Ensure Health & Safety and Company procedures are met at all times.
  • Be reactive and punctual at all times.
  • Have the ability to work on own initiative and also as part of a team.

Experience

  • Good local knowledge
  • Previous experience of test & run preferred but not essential
  • Full UK driving licence essential, preferably including towing.
  • CSCS card holder is advantageous

Benefits

  • Rate of pay dependent on previous experience from £7.50 per hour
  • Hours of work. 45 hour basic per week Mon-Fri. Overtime may be required to meet business demands.
  • Holidays 30 days per year inclusive of statutory bank holidays

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

HGV II Driver (Cat. C) – Cambridge Depot

KEY DUTIES

  • Multi drop delivery / collection of plant and tool hire equipment.
  • Safe loading, unloading and securing (this involves operation of plant equipment, diggers, dumpers, rollers etc. therefore previous experience is preferred however, full onsite training is available)
  • Good geographical knowledge of local area.
  • Experience of daily vehicle checks.
  • Neat and accurate completion of required paperwork.

THE PERSON

  • Strong customer facing skills.
  • Ability to work on own initiative.
  • Team ethic.
  • Flexible approach.
  • Physically fit as position will require some manual handling.
  • The ideal candidate will have a proven track record of driving experience in a similar environment, driving responsibly and safely within the law at all times.

A Clean UK class C or EU equivalent licence, driver cpc card and digi-tacho card is essential.

Working hours will be basic 45 hours Monday to Friday but overtime may be required to meet business demands.

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

Tool Hire Fitter – Cambridge Depot

 KEY RESPONSIBILITIES

  • Experience with petrol / small diesel engine and electrically powered equipment.
  • PAT testing of electrical equipment.
  • Ensure job sheets, pre hire sheets and all associated paperwork are completed promptly and efficiently.
  • Ensure Health & Safety and Company procedures are met at all times.
  • Be reactive and punctual at all times.
  • Have the ability to work on own initiative and also as part of a team.

EXPERIENCE

  • CITB/NVQ qualification preferred but not essential.
  • Previous Tool Hire experience is essential
  • PAT testing
  • Full UK driving licence
  • Hours of work will be Basic 45 hours Monday to Friday but overtime may be required to meet business demands.

Please download our application form by clicking here and send it along with your CV outlining your current salary and benefits package to wendy@nphgroup.co.uk

Apprentice Plant Fitters

  • Required for all our depots. On the job training given and CITB training arranged. If you are interested in a career in Construction Plant Hire Mechanics please email your details with any previous experience or qualifications to wendy@nphgroup.co.uk or post to our head office address below.

We currently have no other specific vacancies available, but if you feel that you have something to offer, and would like to be considered for a future career with NPH please do not hesitate to submit your CV and a letter of introduction to our Head Office address:

Newmarket Plant Hire Ltd.
Depot Road
Newmarket
Suffolk
CB8 0AL